Unlock comprehensive coverage of the Waterloo region with a subscription to the Waterloo Region Record. Celebrated for its robust local focus, engaging feature articles, and incisive editorials, the Waterloo Region Record ensures you're always well-informed. Whether it’s community news, local politics, business insights, or cultural events, our diverse reporting connects you directly to the heart of the region. Choose the home delivery schedule that suits your lifestyle and join a community of readers who prioritize depth and relevance in their news. Subscribe today and never miss an issue.
What should I expect from Waterloo Region Record Customer Service?
You should expect responsive customer care that allows you to review and
update your delivery and billing information, stop delivery of your newspaper when you're
away, discover special promotions and notify the Waterloo Region Record of any questions or comments you have.
By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:30 AM on weekdays, 8:00 AM on Saturdays, and 8:00 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however,
there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed.
If your paper does not come on a scheduled delivery date, please contact Waterloo Region Record as soon as possible to receive credit.
When will Waterloo Region Record home delivery start?
The lead
time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days
after the order request is received. Your expected start date will be
shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper
subscription does not begin as scheduled on the first day, please contact the Waterloo Region Record, so that we can send a reminder
notification to the delivery carrier in your area.
